Overall Experience Reviews For Sport Clips Haircuts of Parsippany - Troy Hills

Their credit card machine is always "down" and so they almost always only take cash. When I go to the West Caldwell store, this never happens. I have no problem paying cash but if I don't have it on me, I have to run to an ATM. By the time I get back, someone almost always has been put ahead of me in the queue and now I have to wait. This negates the online check-in. I think the owner doesn't want to pay merchant card fees so they pretend their machine isn't working. Very shady. Also, pay close attention to what they charge at point of sale as they have a tendency to overcharge you. May charge you for the MVP when you only got a basic haircut.

Difficult to find professionals like these women I am usually look for Kristin G but all of them are fenomenal I recommend this place also for kids

The worst experience I have ever had... sitting there waiting as the young blonde female hairstylist is hiding in the back avoiding customers and work.. other customers and myself are waiting as she is still hiding as we still are wondering when we will be served... I even ask the other stylist who is helping someone when we ( all the other customers and myself) will be seen or even if before you close because that is the pace of the employees here.. she says yes my coworker will be right out from the back and I wait at least another 10-15 minutes... getting more impatient the other customers and myself question that worker again saying when will we be helped... her responses sometimes it takes over three hours and people still wait... I respond with maybe but not when there's an employee hiding in the back avoiding people ... i say I will go somewhere else you have already lost my sale by taking so much time and the manner I have been treated in.. I guess the blonde in the back heard me and screams from the back vulgarity throughout the store saying why should she care and from there we are in a shouting match.. she is screaming over how she has not had a break in 6 hours (haha) and has a baby at home... I explain that is not good for business for her treating people the way you are. then no joke throws something at me as I'm leaving out the door... she is going frantic still screaming and cursing... incompetent, insane, lazy, foolish workers you have here.. do not deserve a job.. the customers that were also waiting other than myself left as they saw her and the manner she was in..