Overall Experience Reviews For Sport Clips Haircuts of Parsippany - Troy Hills

Horrible experience! My (now 17yo) son has been going to sports clips for the last 8 years. Today, he was refused service by Christina at the Parsippany location for (apparently) not tipping last month. Really? He was told” I can refuse service...I work for my tips and you can call your mom and dad I don’t care” . Needless to say my husband went there and of course Christina wasn’t professional enough to even come out of hiding to speak with him. Completely disgraceful to embarrass a kid in the store. I’m certain that wouldn’t have happened if it were an adult. First of all, we would NEVER not tip and there are plenty of barbershops and salons in the area...so my son will get a haircut but never again at sports clips. Lastly, sports clips...You think in today’s climate... a little gratitude for the business as well as compassion for the person who maybe can’t give a tip.

Their credit card machine is always "down" and so they almost always only take cash. When I go to the West Caldwell store, this never happens. I have no problem paying cash but if I don't have it on me, I have to run to an ATM. By the time I get back, someone almost always has been put ahead of me in the queue and now I have to wait. This negates the online check-in. I think the owner doesn't want to pay merchant card fees so they pretend their machine isn't working. Very shady. Also, pay close attention to what they charge at point of sale as they have a tendency to overcharge you. May charge you for the MVP when you only got a basic haircut.

Difficult to find professionals like these women I am usually look for Kristin G but all of them are fenomenal I recommend this place also for kids